What a rating on this site is, and what it is not
A rating here is a judgement about what an operator has put in writing and what a regulator's register confirms. It is not a score for how the site feels to play at, and it is not a measure of luck, payouts or generosity. Two brands with the same game library can sit far apart on our lists because one publishes its withdrawal limits, identity-check rules and bonus expiry in full and the other does not.
We currently keep 219 brand reviews and 38 payment-method guides written for players in Australia. Every figure on those pages comes from one of four places: the operator's own terms and conditions, the operator's bonus or promotions page, the operator's cashier or banking page, or the public register of the regulator whose licence the brand names. Nothing is copied from another review site.
What we check, in this order
- The licence, on the register. We take the licence number the operator prints in its own footer and look it up on the regulator's public register – most often Curacao, Malta, Gibraltar or Kahnawake. If the number returns nothing, or the name on the register is not the name on the site, the brand does not go on a list. No operator holds an Australian licence for online casino games, and any page claiming one is wrong – see Australian gambling law.
- The terms, in full. Wagering multiple, what the multiple applies to (bonus, deposit, or both), maximum bet while a bonus is live, maximum cashout from a bonus, game weighting and the deadline to clear the offer. A welcome offer with a large headline and a 60× deposit-and-bonus requirement is described that way on our pages.
- The cashier. Which deposit and withdrawal methods the operator lists for an Australian account, the minimum and maximum per transaction, the weekly or monthly withdrawal ceiling, and the processing time the operator itself states. Local rails matter here: PayID, POLi, Neosurf, Flexepin and CashtoCode are listed when the operator lists them.
- Player protection. Whether deposit limits, loss limits, session reminders, time-outs and self-exclusion can be set from inside the account, and whether the operator documents how to use them.
- The complaint record. Public regulator notices, published rulings and documented non-payment. A brand with an unresolved regulator notice is not listed, and the reason goes on its page.
- Currency and language. Whether the operator actually offers an AUD balance and an Australian-facing version of its terms, rather than a converted figure from another market.
Where the numbers come from
Bonus amounts, limits and processing times are read from the operator's own Australian-facing pages. Where an operator serves several markets from one domain, we use the locale it serves to Australia and we say so on the page. A figure from another market's page is not printed as an Australian figure. Where an operator publishes no figure at all, the field stays empty: an empty field is information, an estimate is not.
Amounts are quoted in the currency the operator quotes. If a brand publishes a welcome offer in euros and offers no AUD balance, the page says that, rather than converting the number into a false Australian amount.
What we do not do
- We do not open accounts, deposit money, claim bonuses or request withdrawals, and we never present a claim as something we personally tested. Everything on these pages can be traced back to a published source.
- We do not sell a rating, a position on a list or a verdict. Some links here are affiliate links and the footer of every page says so, but commission does not change an assessment and no operator can pay to have criticism removed.
- We do not publish invented reviewer profiles, invented test counts, star ratings collected from nobody, or counters of visitors, votes and recent wins.
- We do not rate brands that cannot be identified on a regulator's register, and we do not copy another portal's ranking.
How the order of a list is set
Lists are ordered on the checks above, weighted towards the things a player can verify before depositing: a licence that resolves on the register, terms that state the wagering multiple and maximum cashout, a withdrawal ceiling high enough to be usable, deposit rails that work from Australia, and limit and self-exclusion tools inside the account. Where two brands are level on all of that, the one with the clearer published terms goes first. The order is ours, and we change it when a source changes – not when an operator asks.
What makes a brand leave a list
- a licence that stops resolving on the register, or a change of licensee name;
- a bonus term that changes for the worse without notice on the operator's own page;
- a withdrawal ceiling cut to a level that makes a large balance unpayable in practice;
- a documented regulator notice or a pattern of published non-payment;
- withdrawal of Australian accounts, or removal of the local deposit rails.
How often pages are rechecked
Brand pages are rechecked when the source changes – a new licence number, a rewritten bonus page, a different cashier – and reviewed in batches otherwise. The date at the foot of each page is the date that page was last changed, not a date printed by a script. If a figure on this site no longer matches the operator's own page, tell us through contact us and we will check the source and correct the page; how corrections are handled is set out in our editorial policy.