Overview
Casino Fiz, which was launched in 2012, says on its About Us page that it is "owned and operated by an incorporated corporation" in Curacao. The online casino therefore operates under a Curacao license.
Game Selection
Casino Fiz offers games from BetSoft, Vivo Gaming, and Rival.
Vivo Gaming streams live games from multiple locations worldwide. The provider's product portfolio includes RNG games and mobile games too. While BetSoft Gaming is known for its innovative 3D slots, Rival Gaming is widely acclaimed for its selection of interactive slots.
The online casino offers video slots, 3 reel slots, progressive slots, i-slots, and 3D slots. The list of i-slots includes titles such as Cash Cruise, A Switch in Time, and As Reels Turn. Players can also try out 3D slots such as Gypsy Rose, Fruit Zen, and At the Copa or progressive slots such as Major Moolah, Money Magic, and Strike Gold.
Casino Fiz also offers table games, video poker games, live dealer games, and specialty games. New games are introduced on a regular basis, and some of the newest titles at the online casino are Tycoon Towers, Panda Party, Arabian Tales, Golden Gorilla, Beazin Buffalo, and others.
Other Bonuses and Promotions
Casino Fiz holds weekly tournaments and rewards players with Tourney Points, and players who earn the largest number of Tourney Points get to share a prize pool of $50k.
Every week, the online casino holds raffles. Players need to deposit at least $/£/€ to get a raffle ticket and an opportunity to win cash prizes.
Thanks to a special called Cashtravaganza at Casino Fiz, players stand to enjoy guarantees of up to 80% on their deposits.
Casino Fiz also rewards players with Comp Points that can later be exchanged for real money.
Customer Service
The Frequently Answered Questions (FAQ) page at Casino Fiz is the best source of information for new players. The page answers questions on getting started, gaming accounts, promotions, banking, technical issues, and support.
If players still need assistance, they can contact the customer care service, which is available 24/7. The site's courteous and well-trained customer care agents are willing to answer any question related to games, bonuses, services, and promotions.
If players want help in an instant, all they have to do is click on the Live Chat link to be instantly connected to a customer care representative.
Alternatively, players can send an email to [email protected] or [email protected]. They can also use the telephone numbers +33 (0) 977 195 322 (France), +34 91 290 1420 (Spain), +49 89 2351 4722 (Germany), and +1 718 732 0154 / +1 312 818 3446 (international).
Payment Methods
Players can use Visa, MasterCard, Ukash, Neteller, Skrill, and ECOCard to fund their Casino Fiz accounts. Winnings can be withdrawn through Visa, MasterCard, Ukash, and Wire Transfer.
The casino's withdrawal policy requires players to submit documents to prove their identities before requesting payouts for the first time. Copies of passports or identity cards, recent utility bills showing names and addresses, or credit/debit cards can be submitted. Players can simply take digital photos of these documents and send them to [email protected]. Submitting these documents is essential to prevent fraud, money laundering, and Internet cheating.
Players can withdraw a maximum of ten times their deposit amount for deposits of $/€/£249 or lesser. Players can request payout any time they wish, but the casino takes anywhere between 15 - 18 business days to approve the request. Players also have to pay withdrawal fees of $/€/£10 - 40 on their withdrawals. The fees depend on the withdrawal method used and players' location. Players also have to qualify to request a payout by playing through their deposit amounts at least once.
