Overview
The home page of OrientXpress online casino is very attractive. The graphics are sharp and bold. Images from popular online pokies stream through the top. The focus is on the welcome bonus offer, which is the first thing new Australian players look for. Then the featured games are automatically displayed. You can locate all games from the home page itself by sorting the games according to category and supplier. A search engine is also available.
An online casino takes inputs from many entities and these are acknowledged at the bottom of the home page. In main these include the payments solutions providers and agencies that have granted certifications to OrientXpress. For more information you can navigate to the About Us page from the link provided. Links to all casino operations have also been provided on the home page itself.
OrientXpress is owned and operated by Equinox Dynamic N.V. under license granted by the Government of Curacao.
GLI Certified: The software is audited by Gaming Laboratories International, a third party auditor, to confirm that the games are fair. The random number generator is also independently audited. This process is always kept up to date following the highest industry standards.
Secure Gaming: The online casino has a stated and strict security policy that starts with SSL encryption and encompasses the latest techniques. The objectives are two-fold. To ensure that all financial transactions take place in a secure environment. To ensure the protection of the sensitive information about its players stored on its servers.
Responsible Gaming: OrientXpress also has a comprehensive responsible gaming policy. There are processes in place that do not allow minors to sign up. Australian players are explained in detail the symptoms of compulsive or problem gambling. Links to expert agencies dealing with this issue have been provided.
Casino Software
OrientXpress operates entirely on an instant play platform. Australian players will not have to download any software and use up their hard disk storage. All games can be played directly in the browsers of their computers. You can play the games for free any time. In order to play with real money you will have to log in.
Over 750 online casino games are on offer, most of them being online pokies. The games are from many leading software providers that include Betsoft, Play n Go and NextGen. Apart from the overwhelming quantity, Australian players have access to the complete range at OrientXpress. So it does not matter what your particular preference is, you will be fully satisfied with the offering.
Game Selection
Online Pokies: Australian players love pokies so OrientXpress offers over 700 titles. Most of them are video pokies. Players who like to go back in time have a quaint selection of classic pokies and players who like to go for big payouts can try the jackpot pokies. Sport is a popular theme for Australian players and there are titles like Tennis Champion and Knockout. Do not miss the branded and the 3D pokies.
Table Games: If you prefer the land casino games there are variants of baccarat, blackjack, roulette and casino poker games. For real casino action you can head for the live dealer games. These are not played using RNG software but at actual tables with human dealers.
Video Poker: The range of online video poker games is limited but the common variants like Deuces Wild, Jacks or Better and Double Joker Poker are available.
Specialty Games: If you want to unwind from some serious gaming then there are a number of scratch cards and games like Fortune Wheel.
New Games: New games are constantly added at OrientXpress, particularly with so many games suppliers. If you want something new all the time, select the New Games category from the menu. Featured Games has the all-time great games so do not miss it out.
Bonuses and Promotions
The welcome bonus offer is the first thing Australian players look for and OrientXpress online casino offers a choice. Most players will go for the regular welcome bonus. It is a 250% welcome bonus redeemable upon a new player’s initial approved deposit. The maximum value of the bonus is AU$500. If you are a high roller and can make a first deposit of at least AU$500, then you can claim a 100% bonus up to a massive AU$2,000.
Some of the other bonuses and promotions available at OrientXpress Casino include:
Selected Payments Method Bonus: Australian players can receive an additional 15% deposit bonus by using the following payment methods: Ukash, Skrill, PostePay, Giropay and Sofort. The minimum deposit required is AU$20.
Happy Hours Friday Bonus: Pubs are not the only place Australians can enjoy happy hours. Every Friday during the designated times they get 100% bonus on all deposits.
Four-tier VIP system: Players at OrientXpress online casino will be in one of four loyalty levels based on amount wagered. These are Bronze, Silver, Gold and Platinum. As you gain access to the higher tiers, you also have the opportunity to earn more cash points and benefit from higher value promotions.
All bonuses come with terms and conditions and it is important that you read and understand them. You can access these from the OrientXpress home page. Most important are the wagering requirements associated with the bonuses.
Deposit and Withdrawal Methods
Australian players can make deposits and withdrawals in their local currency. This is a big advantage.
A large number of deposit options are available to players. Many of them are commonly used in Australia. Many players would be using cards for other online purchases. They can use credit cards and debit cards from Visa and MasterCard at OrientXpress. Other popular options are electronic wallets from Neteller and Skrill.
The virtual currency Bitcoin is in the news. It is an acceptable deposit option at this online casino as well. This is an option that you should contemplate using for two reasons. It provides you with anonymity since there is no trail in bank or credit card statements. Bitcoin transactions are processed immediately.
You will obviously need to take back your winnings from the online casino and therefore understanding the withdrawal policy is important. OrientXpress will require some verification documents. Make sure that you send these as soon as possible. Make a note of the withdrawal limits. The minimum amount per withdrawal is AU$100.
Withdrawal requests will be limited to AU$5,000 per 30 day period. These are on par with other Australian online casinos. Withdrawals will be first made to the option used for making the deposit. In other cases withdrawals will be sent by wire transfer. OrientXpress will process withdrawal requests within 3 working days. Then the actual disbursement will depend on the option. The online casino does not charge anything for withdrawals.
Customer Service
Customer support is a strong point of OrientXpress online casino. It functions round the clock so you can contact it any time. But in case you have any queries you should first check the comprehensive FAQ section at the online casino web site. In order to make it convenient to navigate, the questions are divided into sections like account, deposits and withdrawals, VIP program and licensing.
There are a number of ways to contact customer support. The best option is live chat. You can get in touch with customer support for free. Your answers will be resolved immediately. You can also send your issue using the online form. There are two other options.
E-mail: [email protected]
Phone: +421 2330 560 54 (Please note that this number is not toll free from Australia)
Conclusion
The main reason for signing up at an online casino is to play games with real money. In this respect you will be hard pressed to find a better online casino than OrientXpress. With over 750 casino games you will never be strapped for choice. The choice is a bit limited in games other than pokies. But every conceivable type of pokie is on offer. Attractive bonuses and a vibrant VIP program are other attractions. But other promotional activities are on a low key.
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